SCENE 03INT. THE FAQ — ONE QUESTION, MAYBE TWO
Frequently asked questions
Ask away. We've heard stranger.
Do I need an account to browse?
No. Browse freely. You only need an account to save finds, build collections, plan trips or submit discoveries, which are the things where we have to remember you. We do, quite fondly.
How do things become 'Trending' or 'Breakout'?
Measured engagement: view growth, saves and shares per view, and booking interest, over rolling 7-day windows. If a find doesn't have enough data, it gets no badge at all. Our Editorial & Ranking Policy lists the exact weights, for anyone who enjoys a spreadsheet. We do. It's a problem.
Can businesses pay to rank higher?
No. Paid campaigns run in clearly labelled sponsored slots and never affect organic ranking. That includes money, favours and very sincere emails.
Are the prices on ViralFinds live?
No. They are whatever the lister or source told us, and merchants change prices without warning. Always confirm on their site before you pay. We're the friend who sends you the link, not the shopkeeper.
Does ViralFinds handle bookings or payments for finds?
Not currently. Buy and Book buttons take you to the merchant's or operator's own site, and enquiries go straight to the business. We never show a booking as 'confirmed' unless a trusted integration says so, which is more than can be said for most plans made in a group chat.
What happens after I submit a find?
A person reviews it. You'll see the status and any feedback in My Submissions, and approved finds go live with your credit. If we say no, we say why, politely. We are not a comments section.
How do I report something wrong or suspicious?
Every find page has a 'Report this find' link. Reports go to the moderation team. Snitching is welcome, within reason.
How do I delete my account?
Settings → Danger zone → Delete my account. It removes your profile, saves, collections, trips and submissions. Export your data as JSON first if you want a copy. We'll miss you. Briefly. Professionally.
